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Quality cabinets and more


                                                                                                                                                                   Photo by Shari Harris
Veronica Stoner, Bob McHolland, Ramona Baker, Amanda McHolland and Bobby Joe McHolland are pictured with Zeke McHolland, the youngest cabinet-maker in training, in their workshop.
By Shari Harris
Co-Publisher

It all started nineteen years ago on Bob McHolland’s back porch. After completing cabinet making training at Rolla Technical Institute, McHolland grew his business from its back porch beginnings to a successful family business, with a large shop and an office. Country Crossroads Custom Cabinetry does business all across the state of Missouri and out of state, in Kansas and Illinois. Their customers range from homeowners to larger institutions, including Missouri S&T and the Veterans Home in St. James.
Bob McHolland initially wanted to build grandfather clocks, but cabinet making was the closest thing to clock making that was offered. During his training at RTI, from 1999 to 2001, he realized how much he enjoyed making cabinets. His instructor, Robert Studdard, must have recognized his talent, because Studdard has referred work to McHolland from the beginning and still advises him if he has questions.
After completing his training, McHolland moved his enterprise from his back porch to the former Brown’s Station building at the junction of Highway 63 and CC. The next move was to Twin Bridges, but after a year in that location, disaster struck. A fire destroyed everything. As a result of the experience, McHolland learned how wonderful the community can be. Friends, family and acquaintances helped them start again, and they opened a new shop in the building next to the Licking Mill, the current home of Destiny Worship Center. About ten years ago, they moved to their current location just east of the city limits on Highway 32.
                                                                                        Photo by Shari Harris
The McHolland office is a short walk from the shop 
and a much quieter space for phone calls and conversations.
McHolland moved to Licking when he was only a year old. His early memories include his Grandma and Grandpa Miller’s restaurant, which was located where City Hall is now. McHolland was able to carry that history of a family business to cabinet making. His daughter, Ramona Baker, operates the office and helps out in the shop occasionally. Son Bobby Joe McHolland is a builder in the shop and Bobby Joe’s wife, Amanda, does the finishing work. Bob’s daughter, Veronica Stoner, also does sanding and building in the shop and is described as a jack-of-all-trades. Some of McHolland’s grandchildren have also worked for him over the years.
Country Crossroads Custom Cabinetry and McHolland have earned quite a reputation. The Better Business Bureau has given them five stars. Of more importance to McHolland however, was the approval they received from HomeAdvisor.com. He reports the online directory of prescreened service professionals researched the business for about six months before giving their approval. Country Crossroads Custom Cabinetry guarantees their work. Repeat customers are very important to the business. “Our number one thing is our customers and they have to come first,” says Ramona, “We don’t leave unless they’re smiling.”
When it comes to business, their customers come first; but when it comes to life, for McHolland, family comes first. His goal of creating a business where he could include his family in his work has come to fruition. Comments from the shop include: “Love it here,” “couldn’t ask for a better boss,” and “get to do a lot of family things together.” When it comes time to install the cabinets, which usually takes about a day, the whole crew goes along. Out-of-town trips can offer opportunities for the family to work and play together, for instance, a trip to Lake of the Ozarks where the family was able to take some time to enjoy the area.
Cabinets may be a major part of their business, but this doesn’t limit the McHollands. They’ve made a four poster bed, dressers, chests, entertainment centers, counters, desks, show cases, book cases, tables and more. The only drawback to their success, with three to four projects going at a time, is that they may soon outgrow their current accommodations and have to expand.
Country Crossroads Custom Cabinetry is open from 8 a.m. – 4:30 p.m., Monday through Friday, and other hours upon request. The office number is 573-674-1157, fax is 573-674-3667 and email is countrycrossroads32@yahoo.com. Ramona Baker can be texted at 573-201-3897. They also have a Facebook page where they list reviews of their work, at Country Crossroads Custom Cabinetry. You don’t have to go to a city, quality cabinets and furniture can be found just a stone’s throw from Licking.

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